Ace Media

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Allstate-Approved Products & Services

Serving Allstate Agents since 2003

Allstate Select Vendor Program Approved

Ace On Hold

AceOnHold BRANDS your agency and cross-sell to your callers through your PBX/VoIP auto-attendant, voicemail, prompt, and on-hold features.

Good hands radio

Entertain customers and employees with family friendly Allstate-Branded Good Hands Radio for your office.


Phone Greetings and On Hold Messages for your Allstate Agency. Over 100 messages recorded in both Male and Female voicings that are automatically updated every quarter plus a December holiday update.

Allstate-Approved Content

Good Hands Radio

Ace Media is your provider of Allstate’s Good Hands Radio.  Family-friendly music with Allstate branded messaging to entertain and customers and employees.  Good Hands Radio helps speech privacy to ensure your clients personal information is secure from unwanted listeners.

Hand-selected music channels to fit you or your customers mood.  Easily control your music from your phone with our Good Hands Radio web app.


Login or register with your Allstate email address to see pricing.



Frequently asked questions

Once you place your order, an ACE representative will reach out to nail down the details if need be. You should be up and running within 7-10 business days.

Good Hands radio can play through any auxiliary input from computer speakers to full on sound systems. Need speakers? Ask us about our different options.

AceOnHold typically does not require equipment since most  phone systems are VoIP.  If you are using a traditional premise based PBX (Nortel/Norstar) phone system, we do provide playback equipment with active accounts.

Absolutely! Since 2003, Ace Media has service nearly 7,000 Allstate Agents has been serving agents since 2003 and is proud to be an approved member of the Allstate Select Vendor Program.

If you have other pre-sales related questions, please chat us or give us a call at 1-800-892-9179.

Our clients say

"The Hammer Agency has been with Ace since they started in 2003. We have remained loyal customers because of their commitment to service and quality productions."
Mike Hammer
"We have used AceOnHold for many years. Our customers get to hear about our other wonderful products while they are on hold not just random music. Ace is an excellent company that offers a great way to promote our Agency!"
Jessica Harrison-Wilkins
"I’ve referred a number of business associates to Ace Media. I appreciate the way they make my business sound so professional."
Faye McKnight
"Ace Media has improved our ability to let all our clients know about what more we can do for them. It adds value to our relationships and creates interest in our many products and offerings."
Amanda Escobar