AceOnHold for Allstate Agents
Inform ~ Educate ~ Cross-Sell

Unlimited access to over 100 Allstate-approved on-hold messages personalized to your agency. Create a custom playlist in seconds. 

Greeting, On-Hold, & Cross-selling Example

AceOnHold Features

Simple is good. We’ve put together an on-hold solution unlike anything else available. AceOnHold makes it easy to keep relevant, timely, and compliant content playing through your telephone’s on-hold feature. Whether you want to manage it yourself or have us do it all, AceOnHold is the answer!

Allstate® Compliant

We maintain a library of over 100 on-hold messages approved by Allstate to ensure you have the latest compliant content available, by state.

Agency Personalized

Messages are personalized using the agency and agent names, EFS, and a custom LOCATOR message to include your address, hours, and landmarks.

IVR Greetings

Ace IVR recordings help BRAND your agency and cross-sell to inbound callers through your VoIP auto-attendant/ringback feature.

Automated Updates

We work with Allstate Marketing to create FEATURED PLAYLISTS which AUTOMATICALLY update to play current on-hold messages through your phones.

Unlimited Playlists

UNLIMITED PRODUCTIONS to create, save, edit, and download as many playlists as you want, as often as you like! Export to any file format.

Music Options

Choose from hundreds of background music options: Classical to Blues; Acoustic Pop to Cowboy Country. Multiple music tracks in a playlist? No problem.

Allstate® Auditioned

Professional male and female voice artists, auditioned by Allstate, record your messages. National broadcast quality talent…no “Robo-Voice” here!

Compatibility

Guaranteed to work with any PBX or VoIP phone system that includes the capability to accept custom on-hold messages.
Not sure? Give us a call.

AceStudio Online
AceStudio is our proprietary online playlist creator that enables you to update your on-hold content using the latest Allstate-approved and compliant library of messages. The sample audio below is straight from our AceStudio!
EAP-Small
Best Value
$7772-Year
  • Waived Activation of $199
  • 24/7 DIY Updates
    We keep your library of Allstate-approved messages current and compliant so that you have the most up-to-date content available anytime you want to create and download a new playlist (set of messages).
  • 100+ Personalized
    Allstate Messages
    Allstate-approved messages are professionally recorded by our Allstate-selected voice artists (both male and female) and PERSONALIZED to your Agency.
  • SAVE & EDIT Playlists
    Create custom playlist arrangements from your library of personalized on-hold messages. Pick the voice, messages, music, and output format. Save them for editing later. Download anytime you wish!
  • Custom Business Locator
    Your business name, address, landmark and hours recorded by our professional voice artists.
  • HOLIDAY &
    QUARTERLY Updates
    Each Quarter we will AUTOMATICALLY APPLY the Allstate Featured Playlist to ensure your on-hold messages are compliant and relevant to Allstate initiatives.
  • IVR Library
    VoIP Systems often make use of telephone prompt recordings to improve the caller experience. With this level of service, you will have access to a library of recordings commonly used by Allstate offices, but personalized to your Agency.
EAP-Small
$396yearly
  • Waived Activation of $199
  • 24/7 DIY Updates
    We keep your library of Allstate-approved messages current and compliant so that you have the most up-to-date content available anytime you want to create and download a new playlist (set of messages).
  • 100+ Personalized
    Allstate Messages
    Allstate-approved messages are professionally recorded by our Allstate-selected voice artists (both male and female) and PERSONALIZED to your Agency.
  • SAVE & EDIT Playlists
    Create custom playlist arrangements from your library of personalized on-hold messages. Pick the voice, messages, music, and output format. Save them for editing later. Download anytime you wish!
  • Custom Business Locator
    Your business name, address, landmark and hours recorded by our professional voice artists.
  • HOLIDAY &
    QUARTERLY Updates
    Each Quarter we will AUTOMATICALLY APPLY the Allstate Featured Playlist to ensure your on-hold messages are compliant and relevant to Allstate initiatives.
  • IVR Library
    VoIP Systems often make use of telephone prompt recordings to improve the caller experience. With this level of service, you will have access to a library of recordings commonly used by Allstate offices, but personalized to your Agency.
Screen Shot 2019-02-17 at 11.49.26 AM
Mike Hammer
Allstate Agent
Austin, TX

The Hammer Agency has been with Ace since they started in 2003. We have remained loyal customers because of their commitment to service and quality productions.

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Angie Albertson
Allstate Agent
Bloomington, IN

The Angie Albertson Agency is very pleased with the quality of the recordings and the fantastic customer service.

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Amanda Escobar
Allstate Agent
Austin, TX

I’ve used AceOnHold for years. I love the message quality and automatic updates. Always fast and precise on what I need to promote my agency.

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Jessica Harrison-Wilkins
Allstate Agent
Multiple Locations - Illinois

We have used AceOnHold for many years now! We love that our customers get to hear about our other wonderful products while they are on hold not just random music! It’s an excellent company that offers a great service to our Agency!

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Faye McKnight
Allstate Agent
Lake City, FL

I’ve referred a number of business associates to Ace Media. I appreciate the way they make my business sound so professional.

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David Schwenk
Allstate Agent
Tavares, FL

I used to get complaints about the music on hold that was played, no matter what kind of music used. Now AceOnHold changes messages regularly, using relevant themes to generate sales-related questions from my clients. Their service is so affordable, it’s hard to come up with reasons why you wouldn’t want to use it.

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Bill Duarte
Allstate Agent
East Providence, RI

Ace Media has improved our ability to let all our clients know what we can do for them. It adds value to our relationships and creates interest in our many product offerings.

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Kristi Schwartz
Allstate Agent
Williston, ND

AceOnHold has given my business a professional phone message that is both informative and interesting. I recommend their services to any small business.

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Paul Gearin
Allstate Agent
Voorhees, NJ

I have been with Ace Media using AceOnHold since 2010. Great service and great support.

Ready to ACE Your Brand?

Pre-Sales Questions? Call (800) 892-9179 or submit them using the form below.
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