aceOnHold

 

Create opportunities.

Whether you want to inform, educate, entertain, or cross-sell your callers, custom on-hold messages and music can help achieve your goals. We know how to craft the right message and deliver it the right way.

See aceOnHold Plan Options

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Why Businesses Use On Hold Messages

A recent survey of over 1500 company owners provided these responses when asked why they use on hold messaging:

  • Building image and professionalism: 74%
  • Promoting the sale of products and services: 72%
  • Avoiding silence on hold: 58%
  • Entertaining or informing callers while waiting: 56%
  • Preventing callers from hanging up: 31%

Your Brand Voice

On-hold messages are a great way to inform callers and reinforce your brand strategically.  Easily coordinate on-hold messages with your overall marketing efforts.

(Listen to a demo)

Join over 5,000 businesses using Ace Media to bring their brand to life!

"I’ve used aceOnHold for years. I love the message quality and automatic updates. Always fast and precise on what I need to promote my agency."

Amanda Escobar

Austin, Texas

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$199 Activates Your Account!

Then, choose one of our convenient quarterly plan options:

BRONZE
$69per quarter
  • MESSAGES
  • Custom Business Locator
    Your business name, address, landmark and hours recorded by our professional voice artists.
  • 24+ Personalized for Business
    A library of business-on-hold messages are professionally recorded by our voice artists (both male and female) and PERSONALIZED to your business.
  • MUSIC
  • 36 Tracks
  • 6 Genres
    Acoustic Pop, Classic Rock, Latin, Traditional Jazz, Classical, and Seasonal/Holiday Rotations.
  • UPDATES
  • 24/7 DIY Updates
    Login 24/7 to access your library of on-hold content. Create and download a new playlist (set of messages) to update your system anytime you wish.
  • SAVE & EDIT Playlists
  • EXTRAS
SILVER
Most Popular
$99per quarter
  • MESSAGES
  • Custom Business Locator
  • 24+ Personalized for Business
  • 24+ Personalized for Industry
    Add a variety of Industry-specific messages personalized to your business to provide information about your products and services.
  • MUSIC
  • 72 Tracks
  • 12 Genres
    Acoustic Pop, Classic Rock, Latin, Traditional Jazz, Classical, Blues, Big Band, Country, Coffee House, Tropical, World, and Seasonal/Holiday Rotations.
  • UPDATES
    Acoustic Pop, Classic Rock, Latin, Traditional Jazz, Classical, Big Band, Country, Coffee Shop, Tropical Island, World Music, Corporate, and Seasonal/Holiday Rotations.
  • 24/7 DIY Updates
  • SAVE & EDIT Playlists
    Create custom playlist arrangements from your library of personalized on-hold messages. Pick the voice, messages, music, and output format. Save them for editing later. Download anytime you wish!
  • PUSH Eligibility
    Playlist Updates Sent Handsfree is an Internet-connected solution that enables publishing updated On-Hold playlists to your phone system in just ONE-CLICK!
  • EXTRAS
  • IVR Library
    VoIP Systems often make use of telephone prompt recordings to improve the caller experience. With this level of service, you will have access to a library of recordings commonly used by Allstate offices, but personalized to your Agency.
GOLD
Best Value
$149per quarter
  • MESSAGES
  • Custom Business Locator
  • 24+ Personalized for Business
  • 24+ Personalized for Industry
  • 12+ Personalized CUSTOM
    Let us write and record messages specifically for your needs. Add a dozen (12) new messages every year and build your own custom library for use/reuse whenever you like!
  • MUSIC
  • 150+ Tracks
  • 16 Genres
    Acoustic Pop, Classic Rock, Latin, Traditional Jazz, Classical, Blues, Big Band, Country, Coffee Shop, Tropical Island, World Music, Corporate, Indie Pop Rock, Modern Jazz, Piano Pop, and Seasonal/Holiday Rotations.
  • UPDATES
  • 24/7 DIY Updates
  • SAVE & EDIT Playlists
  • PUSH Eligibility
  • Automatic Updates
    No time for updates? Work with your dedicated ACE to set a schedule for keeping your On-Hold content relevant and fresh!
  • EXTRAS
  • IVR Library &
    CUSTOM IVR Recordings
    In addition to the IVR Template Library, the GOLD Level of service provides a custom recording allotment which enables you to target specific messages that every caller will hear.

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